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Opportunity very much relate to empowerment.

Empowerment means people and communities, having both the opportunity and the capability to participate effectively in social, economic and political spheres.

Empowering people requires increasing the quantity and the quality of their opportunities to participate in local governance and local service delivery.

To participate effectively in local governance citizens need institutionalized opportunities to influence local planning and policy processes, local decision-making systems, and accountability mechanisms linking decision-makers and citizens.

To participate effectively in service delivery people need opportunities to influence the mobilization and management of resources and the delivery of services through voice (consultative and oversight mechanisms channelling service users’ preferences to service managers and frontline service deliverers) and choice (available options to select among multiple providers) so that people and communities are not forced to accept unresponsive service delivery.

Empowerment implies a special emphasis on redressing inequities in voice, choice, and access across segments of the local population.

Opportunities may not be equally available to all.

Differences in social status may give some people less opportunity than others for voice and choice related to improving the quality of their lives.

Rules and processes are needed to increase the opportunities available to all groups, especially those frequently marginalized, to participate effectively in local affairs.

Empowered people are both better endowed with the resources that enable them to satisfy their needs and better able to participate in the arenas of governance and markets through which they can continue to improve their lives.